Privacy Policy

At Smart Win Competitions we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal data when you take part in our skill-based competitions or use our website at www.smartwincompetitions.co.uk.

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are a UK-based company that runs skill-based competitions where participants can win prizes by answering qualifying questions and purchasing entry tickets. These competitions are not games of chance and require a degree of skill.

Registered Business Address:
31 Benedict Lane, Hebburn, United Kingdon, NE312GA
Company number: 16411359
Email: smartwincompetitions@gmail.com

2. What Personal Data We Collect

We may collect, use, store and transfer different kinds of personal data, including:

  • Identity and Contact Data: Full name, Date of birth, Email address, Phone number, Postal address
  • Transaction and Payment Data: Payment card details (processed securely by third-party processors – we do not store this), Purchase and entry history
  • Technical and Usage Data: IP address, Browser type/version, Device information, Website usage behaviour and preferences
  • Marketing and Communications Data: Preferences for receiving marketing communications

3. How We Use Your Data

  • Registering you as a competition participant
  • Processing payments and confirming entries
  • Verifying answers to skill-based questions
  • Contacting winners and delivering prizes
  • Managing your account or customer support enquiries
  • Sending marketing emails if you’ve opted in
  • Complying with legal obligations (e.g., tax or regulatory requirements)

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Performance of a contract – to provide our services (e.g. process competition entries)
  • Consent – for email marketing and optional communications
  • Legal obligation – for compliance with applicable laws
  • Legitimate interests – to improve services and operate securely

5. How We Share Your Data

We may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)
  • IT and hosting providers
  • Prize delivery couriers
  • Marketing platforms (only if opted in)
  • Legal or regulatory bodies when required

We do not sell or rent your personal data to third parties.

6. Data Security

We take appropriate measures to secure your data and prevent unauthorised access, including:

  • Secure server infrastructure
  • Encrypted connections (SSL)
  • Access controls and data minimisation

7. Data Retention

We keep your personal data as long as necessary for its purpose, including legal and reporting requirements:

  • User account data: retained while the account is active
  • Transaction records: retained for 6 years (tax purposes)
  • Competition data: up to 12 months post-competition

8. Your Rights Under UK GDPR

You have the following rights:

  • Access – Request a copy of your personal data
  • Rectification – Correct inaccurate/incomplete data
  • Erasure – Request deletion in certain circumstances
  • Restriction – Limit processing of your data
  • Portability – Request a copy in a common format
  • Objection – Object to processing based on legitimate interests
  • Withdraw consent – For marketing or consent-based processing

Contact us at: smartwincompetitions@gmail.com

You also have the right to complain to the ICO: www.ico.org.uk

9. Marketing Communications

If you’ve opted in, we may send you marketing emails about competitions, offers or updates. You can unsubscribe anytime using the link in the email or by contacting us directly.

10. Cookies

We use cookies to provide core website functionality, personalise content, and analyse traffic. For full details, see our Cookie Policy.

11. Children

Our competitions are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware, we will delete it.

12. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions or concerns about this policy, contact us at:

Smart Win Competitions
Email: smartwincompetitions@gmail.com
Registered Address: 31 Benedict Lane, Hebburn, United Kingdon, NE312GA